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	EQ & 1to1
CEO Andy believes in leading by example wherever possible. The human element is very important in any business. 1to1 or personalization is just attending to individual's needs.

	Integration
Innovative vs integration, which is more important or useful. The answer is depends, it depends on the situation. Here's a secret, 'being innovative may not be good"

	Outsource
We can assist companies in all their marketing function or even have a staff station at their office. No more fixed overheads or head count issues.

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TOTAL CUSTOMER SERVICE MANAGEMENT

Feel free to contact us if you have any doubts or queries on skype: alm.pr.agency. Just2Serve is a long term customized training program targeted at frontline staff, supervisors/middle managers and senior management.

Just2Serve is only part of the CRM solution. DMG or Du'mary Mystery Guest is a customer service audit program that assist companies in improving their service level. Couple with CRM softwares and data management, our solution completes the full spectrum of the CS solution. Learn more.

THE UNFAIR ADVANTAGE

Our CORE STRENGTH lies in INTEGRATION and INNOVATION.

In every area of our service, we have done extensive R&D to innovate and re-define the quality delivery. We admit that we do make mistakes but are quick to address and re-develop the processes. There is a common misconception that R&D is only for products but it is also applicable to services as can be seen of our constant roll out of new solutions.

We are able to assist companies in innovating their services, creating areas of barriers and integrating other services or products to give a competitive edge.

SINGAPORE GOVERNMENT GRANTS & SUBSIDIES

We assist Singapore based companies in applying government grants if applicable. Most of the grants are for engaging external parties or consultants. The cost savings can be quite substantial for some companies. There was a company that I was serving, their potential savings was nearly S$300k or more.

SOFTWARE & HARDWARE FOR SMB

Document management and process audit, document scanners, OCR software, indexing and external storage solution. Our advantage is that we have tested and integrated many softwares and hardwares which will save companies valuable time and even money. DIY may look cheap but may not be true until you finally discover....

PR & EVENTS MANAGEMENT

We usually integrate PR and events management. Check out our unique solutions.

REGIONAL & INTERNATIONAL NETWORK

We have established offices in Singapore, China, HK, India and Canada. We look forward to have a strong presence in the 13 Asia Pacific countries in the near immediate future. Companies can tap on our strong network in expanding their operations overseas. In some areas, currently we may not have offices but we work with numerous suppliers and consultants.